We aim to make the process of hosting your event as simple and stress-free as possible - we agree on a menu, beverages and service style beforehand, so that on the day of your experience, all you have to do is open the door.
Tell us what you are thinking by filling out our “Plan Your Event" form on the top right of this page — the more details you give us, the better we can curate the perfect experience for you. You can even look at our menus for inspiration! Using your information, our team will work with you to design a menu or package just for you. It can be an elaborate tasting menu, or a cocktail reception complete with our mixologist and full-bar set up, making changes to meet your needs. Once approved, we will set aside the date in our calendar, and you are free to invite your guests!
On the day of the event, our team will arrive a few hours before the guests in order to set up the kitchen, beverages (if applicable), the service station, and even decorate the room.All you have to do is let us in!
Our team brings all equipment we require for the kitchen, and will discuss any service-ware requirements beforehand. The bulk of preparation is done before the event, so we can enjoy a calm environment and focus our attention on the guests and service.
You will be treated like another guest — our team will take care of preparing the dishes, serving the party, and washing up as the night goes on. We ensure your glasses remain full and serve beverages according to our agreed plan beforehand.
At the end of your event, we serve a digestif and begin to clean and sanitize everything, so you can enjoy the rest of your evening in comfort. Having hosted a memorable occasion without having to lift a finger, you are free to start planning your next “rendezvous”!
We are flexible and customizable to your vision. We do not have a minimum # of guests, and have organized events of up to 150 guests. Do keep in mind that larger parties will require additional staff and may need a site visit to assess and get familiarized with the kitchen and facilities.
We are always ready to jump on your last minute event or celebrations, but we do get booked in advance. For special occasions, we recommend reaching out at least 2 weeks in advance for availability to ensure we reserve the date for you.
Our mission is to provide unique dining experiences that delight and surprise. While we appreciate free range when it comes to building a menu for you, we will customize the menu to fit your diet, needs, and cravings!
We take dietary restrictions very seriously and will be asking you to re-confirm them prior to your event date - we do not want any guest to feel left out during your dining experience. If we are not informed about special diets, restrictions or allergies before an event, we will try to accommodate them on the day, but unfortunately this cannot be guaranteed.
We are based out of the San Juan metropolitan area (Miramar, Condado, Santurce) but we are available to travel to Dorado, Bahia Beach, Rio Mar, Guaynabo. While we have done events in the south of the island, such as Ponce or the west coast (Mayagüez, Rincón, Isabela), they may require additional expenses. We are also available for booking further afield with overnight services (United States, Vieques, and Culebra).
We typically arrive 1 - 2 hours before the start of an event to set up the kitchen and dining room, bringing all equipment required. Once we arrive, we will ask you to show us around the space (bathrooms, trash, any “off-limit” items, and where you would like guests to be), and then ask to be left to set up before the start time and guest arrival.
Please see above for further information.
We expect a sit-down meal to last approximately 2.5 - 3.5 hours, including pre-dinner drinks and canapés and depending on the cuisine, menu length and number of guests (amongst other factors). We can work with you once we have drafted a menu in case of any time restrictions such as childcare, nighttime curfew or personal preferences so that on the day of your event you can relax and enjoy without worrying about a deadline.
Your proposal is crafted according to your specifications. Any change in guest number may require a change in proposal (either menu design or cost per guest). Guest count will be confirmed 5 days before your event. Please be sure to confirm with our team should your guest count increase in that time. Any decrease in guests will not change the total predetermined amount.
We are prepared to bring all of the tableware, flatware, and stemware. However, we know some guests like to use these opportunities to debut certain china in which case we will work with you to make that happen, and can compliment your collection with our own should it be necessary.
Our goal is to make sure that you are excited about the experience and that includes taking care of the stress of planning what dish-ware to use and how to accommodate things.
We accept cash, check, credit cards, Venmo and ATH Móvil. We require a 50% deposit to secure your event date. Deposit is understood as acceptance of our terms and conditions.
We appreciate your understanding of the hours of preparation and investment that each event requires.
Considering the COVID-19 outbreak, we understand that there are circumstances that are out of our control. We will review every case individually to come up with a solution that works for both parties. In the circumstance that you have to cancel the event due to COVID-19, you can use your full deposit towards booking an experience in the future. This includes:
With a strong foundation from world-class restaurants around the world, the Pichón en Casa team are no strangers to working with high standards of cleanliness and hygiene. With the COVID-19 pandemic, we need to ensure we take some extra precautions for the health and safety of both our employees and guests. Below are details of precautions we take and our commitment to you regarding health and safety during this pandemic - if you would like to discuss this in further details, have questions or special requests, please contact us.
